The Basel Hilton relies on inertia selling to over-charge their customers. The last two mornings I have gone down for breakfast and been presented with a chit to sign for CHF 29.50. Now, I don't know about you, but I think GBP 12.94 (USD 22.76) is a bit steep for a glass of OJ, a cup of coffee and a bowl of muesli. To be fair they immediately reissued one for CHF 18.50 = GBP 8.11 (USD 14.27) but then did the same again this morning. They could at least check with the customer rather than keep trying it on.
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